Updated May 31, 2020
Hudson & Company Insolvency Trustees Inc. is committed to safeguarding the health of our clients, team members, and the general public at large. We have made several changes to our operations as we are taking every precaution to reduce the spread of COVID-19 within our communities.
These are troubling times with so many getting temporarily laid off or losing their jobs, and the uncertainty of when this will end. We sympathize with you and everyone in your situation.
1. Free Consultation Meetings Are Still Available
Our Licensed Insolvency Trustees are continuing to provide free consultations for both personal and business insolvencies. Consultation meetings will be conducted remotely, either by phone or video conference call.
Free consultations can be requested by filling out our online form or by chatting with our Live Chat support agent, available 24/7. You can also call our main office line during regular business hours to book a time directly.
If you have any questions about free consultation meetings, we encourage you to talk to our Live Chat support agent or call us at (403) 265-4357.
2. Making a Payment
For current clients who make payments in-person at any of our office locations, please note the following. Payments can still be made during regular business hours, but we are limiting all personal interaction. Follow the instructions on-site and slide your payments beneath the office doors, which will remain locked.
If you are a current client and have questions regarding payments or need to make any changes, please email firstname.lastname@example.org
3. Payment Relief
Licensed Insolvency Trustees are regulated by the Office of the Superintendent of Bankruptcy. We administer formal debt settlement solutions under the Bankruptcy and Insolvency Act of Canada. We are required to follow the legislated procedures under all circumstances. During this challenging time, we are committed to working with clients who may be struggling to make payments and helping them take full advantage of all options afforded by the Bankruptcy and Insolvency Act.
Consumer Proposal Payments
The BIA states that if you miss 3 payments, your consumer proposal becomes annulled. We have asked the Office of the Superintendent of Bankruptcy (OSB), who oversees proposals and bankruptcies if they can implement some form of payment deferral, similar to what the government has requested the mortgage companies to do.
On April 29, 2020, the OSB obtained a Court Order in Alberta that specifies that a consumer proposal will not be annulled until you miss 6 payments instead of 3 payments. This change is in effect up to December 31, 2020. Hopefully, this will allow those affected by the COVID-19 pandemic to return to full employment and resume making their payments in their consumer proposals. Those missed payments will need to be caught up before the end of the proposal.
If you can’t make your proposal payment each month, you might want to try and make a smaller payment each month so you don’t fall as far behind in your proposal payments. If your employment income has been reduced significantly and you are unable to make any payments in your proposal, you are now able to stop your payments for up to 5 months.
If you need to reduce the payment or stop the payments entirely, please email us at email@example.com to change or stop your PAD, so you’re not charged NSF fees if we try to take the full payment out. Then please let us know as soon as you are able to make the partial or full payment again, so we can resume your pre-authorized debits (PAD) and have your proposal continue.
Depending on your situation, it may be possible for bankruptcy payments to be deferred. Contact your Trustee regarding payment deferrals.
4. Requesting a Creditor’s Package
Creditors can request a Creditor’s Package by emailing firstname.lastname@example.org